Operation Manager

Jakarta Utara, Indonesia

Responsibilities :

  • Lead, motivate, and support a large team within a time-sensitive and demanding environment, including setup and implementation of career development plans for all direct reports and problem resolution
  • Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
  • Partner with cross-functional support teams in improving the proprietary tools and systems
  • Work closely with legal and safety departments to make sure activities remain compliant
  • Oversee materials and inventory management
  • Conduct budget reviews and report cost plans to upper management
  • Implements procedure to improve quality an productivity efficiency
  • Manages subordinate staff in the day to day performance
  • Ensures that project department milestone goal are met and adhering to approved budget

Skills and Qualifications :

  • Bachelor’s degree in operations management, business administration, or related field
  • 2+ years’ proven experience in an operations management position
  • Strong budget development and oversight skills
  • Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
  • Highly trained in conflict management and business negotiation processes
  • Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook)